Updated July 15, 2022 – If you receive child support payments on an EPPICard / e-QuickPay card in Ohio, you can check the balance on your card online via this link: https://www.eppicard.com/ohedcclient/
The login page will look like this:
If you have not used the system before, you can create an account via this page: https://www.eppicard.com/ohedcclient/clientcreate.recip
If you’ve used the system in the past but have forgotten your User ID, you can retrieve it here. (If you know your user Id but have forgotten your password, you’ll enter your User ID and click “Login” to be connected to a second page where you can request a password reset.
Check Balance By Phone: As an Ohio e-QuickPay debit card holder, you can also check your balance by phone. The toll-free customer service phone number is 1-800-503-1283, and it is available 24 hours a day, 7 days a week.